All sales are final, and returns or exchanges are not accepted due to the nature of our products.

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In exceptional cases, at the sole discretion of the store owner, a refund may be issued as store credit.

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If the error is on our end, a refund will be processed to the original payment method. Please contact us via email at support@islycreations.com and include your order number for assistance.

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Card refunds typically take 3–5 business days to appear, depending on the bank's processing time.